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Visconti è 100% made in Italy, i nostri prodotti nascono e vengono spediti da Firenze. A causa dell'emergenza sanitaria, le spedizioni sono momentaneamente sospese.
Gli ordini effettuati dal 24 Marzo in poi saranno regolarmente evasi non appena verrà decretato il nulla osta alla ripresa delle attività produttive da parte del Governo.
Visconti's products are 100% made in Italy and shipped directly from our headquarters in Florence. Because of the health emergency, all shipments have been temporarily put on hold.
Orders placed after the 24th of March will be processed as soon as the government gives the authorization to resume production activities.

Visconti Italy

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Payment methods

MEANS OF PAYMENT

On the website www.shop.visconti.it payments are accepted by:
Credit Cards, Paypal, Bank wire transfer.
The accepted credit cards are those of the following circuits: VISA, MASTERCARD, AMERICAN EXPRESS.
If you use a pre-paid or disposable credit card do not throw it away after the purchase, because it could be used  to credit back money  in case of return.

SECURITY IN PAYMENTS

For financial transactions www.shop.visconti.it. uses electronic payment services provided by Paypal and/or credit card portals.
These payment systems are made on secure servers in an encrypted environment.
At the time of payment, the check on the credit cards used by the customers is performed by  the servers of these portals, which finalize the financial transaction by charging the amount due on the customer's card.
On the shop.visconti.it website, no data are ever requested, collected, stored on the credit cards of customers, nor will Visconti ask its customers for information on the credit card used for payment.

PRICES AND BILLING

For each order processed Visconti issues a sales invoice even if the customer is a private person.
The invoice is sent by Visconti to the customer's e-mail address once expired the period of time by  which the customer can use  the right of return.
At the end of the order, on the summary page, after the customer has entered the data for the shipment, the amount of VAT is highlighted for those cases in which the fiscal  law in force requires it.

REFUNDS

Once an order has been received, the customer has the possibility to return the same within 10 working (Italian)  days from the date of receipt of the order.                                         
The conditions for withdrawal and return are indicated in the appropriate section.
If Visconti can not process the order, the latter will reimburse the sums paid by the customer. The credit back  of the sums takes place on the same credit card used by the customer for payment or by bank wire transfer if that was the payment used.
Visconti will try to carry out the credit back transaction as soon as possible, however within 30 days of receiving the request for reimbursement.