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Visconti Italy

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Delivery Information

SHIPPING AND COST MODALITIES

Once the order has been received, ad paid,  Visconti will process it within 5 working days, delivering the goods to the UPS express courier which will deliver it to the address of delivery.
Note: for HRH / Gold pens delivery will be within 30 working days.
Shipments take place from Monday to Friday, excluding Italian holidays.

Visconti  will ship  the goods free of charge all over the world for orders above  € 300.00.
In the event that the customer makes use of the right of return, all costs for the return of goods  will be at customer 's charge,
Visconti sends the goods to the address of  delivery indicated by the customer in the order form, by means of international shipping companies which  guarantee reliable deliveries with the possibility of tracking the shipment.

INSURANCE

The goods travel at the risk of the purchaser.
As  insured shipment must be requested when ordering the goods and at an additional cost.

SHIPMENT FOR EXTRA EU COUNTRIES

Extra EU countries are not subject to highlight VAT  on purchases.
As soon as payment is authorized (payment by Credit Card or Paypal) orders will be sent as soon as possible according to the deadline showed above,

CHECKING THE STATE OF THE SHIPMENT

The customer can check the status of the order on the website ww.shop.visconti.it under the link "ACCOUNT> MY ORDERS".
Alternatively, you can track the shipment by connecting to the website of the courier in charge of delivery by entering the received (tracking number).

DELIVERY

Shipments are made only by courier.
A signature on delivery is always required.
It is the User's right to accept that a delivery is signed by another  person on behalf of User, provided that the person is present at the address provided and is over 18 years old.
If no one is present at the time of delivery, the customer will be asked to contact the courier in charge.

DELIVERY

Visconti reserves the right to cancel an order if there are technical or logistical impediments.
In which case the Customer will be entitled only to the return of the sum paid.
Visconti reserves the right to exclude  some products and / or some  countries from the electronic shop.
Visconti reserves the right to change the  PRICE LIST, shipping methods and related costs of the items in its e-commerce: the changes will never affect existing orders.